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HenriDavidon
HenriDavidon
Posts: 4


22 days ago
HenriDavidon
HenriDavidon
Posts: 4
So, maybe once a week for a couple of months now, I'll be in the middle of something (creating orders, maybe using viewscreen or typing a message) and poof! I am dumped on the main page and logged out. I haven't lost any vital work or anything, but it certainly could happen. Next time I'll have to check whether my other tabs still work - I usually just log back in on the crashed tab.

Has this been addressed before?
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Surgicus
Surgicus
Posts: 11


21 days ago
Surgicus
Surgicus
Posts: 11
Have you ticked the -stay logged in- box on the login page ?
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HenriDavidon
HenriDavidon
Posts: 4


21 days ago
HenriDavidon
HenriDavidon
Posts: 4
Do you mean 'save login' or 'remember login on this machine'? Also, I change and share devices too often for that.
As long as it isn't a big problem for anyone else, I'm fine.
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Surgicus
Surgicus
Posts: 11


21 days ago
Surgicus
Surgicus
Posts: 11
Yes,"-save login-", do it on all your devices and it should be alright, based on my experience.
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Doctor Dread
Doctor Dread
Administrator
Posts: 1455


17 days ago
Doctor Dread
Doctor Dread
Administrator
Posts: 1455
If you check the save Login it saved the login and PW locally and it will always try to log you in automatically if you've timed out on the website which sounds like what is happening. The timeout is probably 20 minutes. GIve or take the occasional reboot
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